Shipping Policy
Last Updated: September 29th, 2025
1) Current Status (Digital-Only)
At this time, we primarily sell digital products and services. No physical shipping is required for these items.
Digital Delivery & Access
• Delivery method: Email with download link and/or account-based access after payment.
• Typical delivery time: Within minutes of purchase.
• Buffer for technical delays: If automated delivery fails, we will manually re-send access within [1–2 business days] of your request.
• If you haven’t received access within [24 hours], check your spam folder and then contact info@bohemianrev.com.
2) Future Physical Goods (Placeholder)
When physical products become available, the following will apply (subject to change by product page):
• Processing time: [1–3 business days] (orders placed after [12pm PT] process next business day).
• Carriers & methods: [USPS/UPS/FedEx] standard/expedited options at checkout.
• Shipping costs: Calculated at checkout based on weight, destination, and method.
• Domestic & international: We plan to ship to [United States initially; international later].
• Customs/import fees: For international orders, customer is responsible for duties, taxes, and import fees.
• Address accuracy: Please confirm your shipping address is correct; we are not responsible for delays or lost items due to incorrect addresses.
• Lost/Damaged in transit: Contact us within [7] days of the carrier-marked delivery date with photos; we’ll assist with carrier claims and make it right where appropriate.
3) Order Changes & Cancellations (Physical Goods)
We aim to process orders quickly; changes or cancellations may not be possible after the order is submitted. Contact info@bohemianrev.com immediately and we’ll do our best.